Consumer Affairs : Screws on e-commerce companies misleading by fake reviews, officials summoned today

The government is preparing to crack down on e-commerce companies that mislead customers by giving fake reviews. The Ministry of Consumer Affairs has summoned the officials of the companies on Friday. The meeting of officials with the Ministry Advertising Standards Council of India (ASCI) will discuss how e-commerce companies buy online products and review services on their platforms.

Based on this review, it is seen how the customers get ready to buy. After discussing at the level of review in the meeting, a decision can be taken on planning ahead. Experts say that if found guilty in the review, the government can also take action against e-commerce companies.

Flipkart, Amazon, Reliance also

Major companies whose executives have been called in this meeting include Flipkart, Amazon, Tata Sons, Reliance Retail etc. Discussions will be held in the meeting as to how to stop the misguiding of customers by doing such a review. Its impact on customers will also be seen.

Government also got 223 website reviewed

Consumer Affairs Secretary Rohit Kumar Singh said, “We have also got 223 major e-commerce websites reviewed. It was found that 55 percent of the websites are in violation of the rules of buying and selling of the European Union. In the case of 144 websites, the authorities were also unable to verify that they were making any effort to make the merchant reviews authentic.