Meta employees were hijacking Instagram and Facebook accounts, the company took big action

Meta had fired 11,000 employees some time back. Now once again the company has shown the way out to more than two dozen employees. However, the reason for removing them is different and surprising.

These employees had been hijacking Facebook and Instagram accounts for the past one year. According to The Wall Street Journal, some people have done this by using Oops, Meta’s account recovery software. Employees have taken thousands of dollars in bribes from people who have access to do this work. Come, let’s know in detail.

Meta took a big decision

Taking a major step against the employees for hijacking their accounts, Meta has fired them. Some of those removed were on contract, working as security guards at Meta. They could access the company’s internal systems to help users with account problems.

According to Meta spokesperson Andy Stone, people selling fraudulent services always target their online platforms as well and are building their strategy in response to the detection methods commonly used throughout the industry. He also said that the company will continue to take appropriate action against those involved in such schemes.

According to the report, when people can’t access their accounts, they often try automated processes to reset them or contact someone on Meta by phone or email. Many of these users fail. Some of them ask for help from meta personnel and subcontractors by filling a form through Oops channel.

Oops is getting overused

The report notes that the use of Oops for online operations has grown along with the number of employees, being somewhat limited to special cases such as friends, family, business partners and public figures. The report states that in 2020 the channel had completed around 50,270 tasks, which was more than 22,000 tasks done in 2017.