Ola Electric makes a comeback, sells more than 50,000 units in October

Ola Electric, one of the largest electric two-wheeler companies, sold more than 50,000 units in October. However, this is the company’s wholesales. According to the data of the vehicle portal, the company’s retail sales last month stood at 41,605 units. Ola Electric has retained its first position in this market with about 30 percent market share.

According to a media report, Ola Electric has registered a growth of 74 percent in registrations on a year-on-year basis. However, its sales have increased by more than 100 percent compared to September. A spokesperson for Ola Electric said, “The festive season has been good for us. The main reasons behind this are a large portfolio, increased demand and strong sales network. EV sales have increased in tier two and three cities. We are confident that positive growth will continue in the coming months as well.”

For the past few months, Ola Electric has been facing customer displeasure due to poor service. However, the company has said that it has resolved more than 99 percent of the complaints filed with the Central Consumer Protection Authority (CCPA). Recently, Ola Electric told the stock exchange in a filing, “The company has provided the necessary information and clarifications on the show cause notice issued by the Central Consumer Protection Authority.” The company had said that out of about 10,644 complaints filed by customers with the CCPA, it has resolved 99.1 percent of the complaints. Along with issuing a show cause notice to Ola Electric, the CCPA had directed the Automotive Research Association of India (ARAI) to audit the matter.

Recently, a media report had reported that the company has hired EY to improve its services. Last month, it had informed about starting the Hyper Service campaign to strengthen its service network. The company has also offered to provide backup electric scooters and cab coupons if the repair of electric scooters takes more than a day. In this, customers will be given the facility of repair in one day. If the repair of the company’s electric scooters takes more than a day, customers will be given a backup S1 scooter.