The effect of the new policy will be only on the messages sent to the business accounts, the user’s private chat will be safe

WhatsApp has once again clarified about its new policy. It has said that the private message of the user is not threatened by this policy. That is, chats with friends or family will be safe all over. These updates will only affect messages sent to business accounts. This is an optional feature.

The company updated its FAQ page today and said that every day millions of people from all over the world talk to their customers on WhatsApp. WhatsApp Business makes it much easier. On business communication use, Facebook has said that it will be clear about everything.

Started hosting service to make business easier

According to Facebook, business chat is quite different from chatting with friends or family. Some big businesses require a hosting service to manage their communication. This service is used to manage chat on WhatsApp, answer customer queries.

The company has also made it clear that it will be monitored if business communication is through phone, email or WhatsApp. Which they can use for their marketing. Apart from this, it can also be used for Facebook ad. The company will label those chats for the convenience of customers who will use Facebook’s hosting services.

Changes in policy for business chat

The company said that we had told in October last year that WhatsApp wants to make shopping easy for people. People will be able to make direct purchases with the help of the app. Most people use it for chatting with family and friends. In such a situation, it will also give a boost to their business.

What is WhatsApp’s new policy?

The new policy states that the company can upload, submit, store, send or receive content to WhatsApp to operate our services, the company can use, reproduce, distribute and display them anywhere. Users will have to agree on this policy. It is in force from 8 February 2021. It will be necessary to Agree after this date. If you do not agree, you will not be able to use the account. For this, you can visit the help center.